PrivacyPolicy

Whyte Wings Media (“Whyte Wings Media”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.whytewingsmedia.com, contact us, submit an enquiry, communicate with us through WhatsApp, or engage with our services.

1. Information We May Collect

Depending on how you interact with us, we may collect information including:

• Name
• Mobile/WhatsApp number
• Email address
• Company or brand name
• Services you are interested in
• Information submitted through enquiry or contact forms
• Communications exchanged with us
• IP address, browser information and device information
• Website usage and analytics data
• Advertising and campaign interaction data, where applicable

We only seek information that is reasonably required for the relevant purpose.

2. How We Collect Information

We may collect personal information when you:

• Submit a form on our website
• Contact us through WhatsApp, telephone or email
• Request a proposal, consultation or quotation
• Engage Whyte Wings Media for marketing services
• Subscribe to or interact with our marketing communications
• Interact with advertisements or campaigns operated by us
• Browse our website where analytics or similar technologies are enabled

3. How We Use Your Information

We may use your personal information to:

• Respond to your enquiry
• Contact you regarding services you have requested or shown interest in
• Prepare proposals, quotations or marketing recommendations
• Provide and manage our services
• Communicate with clients, prospects and business partners
• Improve our website, services and customer experience
• Analyse website and campaign performance
• Prevent fraud, misuse or security threats
• Maintain business and regulatory records
• Comply with applicable laws and legal requirements
• Send marketing communications where permitted and appropriate

We will not use your personal information for an unrelated purpose without an appropriate legal basis or consent where required.

4. Consent

Where processing is based on your consent, you may withdraw that consent by contacting us.

Withdrawing consent will not affect processing that was lawfully carried out before withdrawal and may affect our ability to provide certain services where the information is necessary to fulfil your request.

Submitting an enquiry does not automatically mean that you consent to receiving unrelated promotional communications indefinitely.

5. WhatsApp Enquiries

Our website may allow you to initiate an enquiry through WhatsApp.

When you use this feature, the information entered by you may be pre-filled into a WhatsApp message for your review. The message is sent only after you choose to send it through WhatsApp.

Your use of WhatsApp is also subject to WhatsApp's own privacy terms and policies.

6. Cookies, Analytics and Advertising Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Understand website traffic and usage
• Measure marketing effectiveness
• Improve user experience
• Support advertising and remarketing activities

Depending on the technologies enabled on our website, third-party services such as Google, Meta or other analytics and advertising platforms may process certain information.

Where consent is legally required for non-essential cookies or tracking technologies, we will seek appropriate consent.

Please see our Cookie Policy for additional information.

7. Sharing of Personal Information

We may share personal information with trusted service providers where reasonably necessary to operate our business, including:

• Website hosting and technology providers
• CRM and communication platforms
• Analytics providers
• Advertising and marketing platforms
• Email and messaging service providers
• Professional advisers
• Vendors assisting in the delivery of our services

These parties may only receive information necessary for the relevant service and are expected to process it appropriately.

We do not sell personal information as a business model.

We may also disclose information where required by law, regulation, court order, governmental authority or for the protection of our legal rights.

8. Client and Campaign Data

As a digital marketing agency, Whyte Wings Media may process information provided by its clients or generated through campaigns managed on their behalf.

This may include lead information, customer enquiries, campaign data, analytics and similar information.

Where Whyte Wings Media processes such information on behalf of a client, the respective client may be primarily responsible for determining why and how that personal data is processed, while Whyte Wings Media may act as a service provider or data processor depending on the circumstances.

Clients are responsible for ensuring that information supplied to Whyte Wings Media has been collected lawfully and with any notices or permissions required by applicable law.

9. Data Security

We take reasonable technical and organisational measures designed to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Unauthorised disclosure
• Destruction

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for:

• The purpose for which it was collected
• Providing requested services
• Maintaining business records
• Resolving disputes
• Meeting legal, accounting or regulatory requirements

When information is no longer reasonably required, we may securely delete or anonymise it, subject to applicable legal requirements.

11. Your Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including the right to:

• Request information about personal data processed by us
• Request correction or updating of inaccurate information
• Request deletion or erasure where applicable
• Withdraw consent where processing is based on consent
• Raise a grievance regarding the handling of your personal information
• Exercise other rights available under applicable data-protection law

Requests may be subject to identity verification and applicable legal exceptions.

To exercise a privacy right, contact us at:

Email: info@whytewingsmedia.com
Phone / WhatsApp: +91 88989 07777

12. Grievance and Privacy Contact

For questions, concerns, privacy requests or grievances concerning your personal information, please contact:

Privacy / Grievance Contact
Whyte Wings Media
Mahavir Nagar, Kandivali West
Mumbai, Maharashtra 400067, India
Email: info@whytewingsmedia.com
Phone / WhatsApp: +91 88989 07777

We will endeavour to address legitimate privacy concerns within a reasonable period and in accordance with applicable law.

13. Children's Privacy

Our services are primarily intended for businesses and adult users.

We do not knowingly seek to collect children's personal data directly through our website for marketing purposes. Where children's personal data is processed, we will take steps required under applicable law, including requirements relating to parental or guardian consent where applicable.

14. International Visitors

Whyte Wings Media is based in India.

If you access our website from another country, your information may be processed in India or in other jurisdictions where our authorised technology providers operate.

Where laws such as the European Union General Data Protection Regulation (“GDPR”) apply to particular processing activities, we will take appropriate steps to meet applicable requirements.

15. Third-Party Websites

Our website may contain links to third-party websites, social networks, WhatsApp or other external services.

We are not responsible for the privacy practices, security or content of third-party services. You should review their respective privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies or legal requirements.

The latest version will be published on this page with the revised “Last Updated” date.